1420 N. 2nd St.
St. Charles, MO 63301

5261 Highway N
Cottleville, MO 63304

Testimonials

Don's Auto Body
4.9
Based on 411 reviews
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Richard Burton
Richard Burton
11:46 24 Nov 22
My truck was damaged down the side pretty bad in my opinion and needed the rear door the bedside and rocker panel... replaced. I am very satisfied with the workmanship the fit and finish looks great. Don's was recommended to me and I will pass on the same recommendationread more
Kaycee Parker
Kaycee Parker
01:05 31 Aug 22
What a great customer service experience! From the initial call to picking up my repaired van today, the team at... Don’s was nothing short of fabulous. Great communication, timely work, expert fix like nothing had ever happened, and the friendliest people you’ll meet. I hope no one else hits our van, but if they do, I won’t take it anywhere else!read more
Aly McDonald
Aly McDonald
21:24 23 Aug 22
I went here to get my door fixed after my dealership was less than helpful. I had a great experience here. My door was... not closing properly and I couldn't figure out exactly why. Everyone was friendly and my door was fixed in less than 10 minutes! They even showed me how to fix it myself next time if it happens again. In prior experiences I have had some really condescending know it all car folks who talked down to me and belittled me. I didn't get any of that from these guys. Everyone was incredibly professional, kind and helpful.read more
David Leggitt
David Leggitt
22:13 11 Jul 22
The entire process was seamless. They are so customer oriented. The call to schedule an estimate netted me an... appointment 5 days later, very quick. The estimate was handled efficiently, from check-in to finish, it lasted only 30 minutes. But I was left with a clear explanation of my car's issues. A cost estimate was promised and delivered the very same afternoon. I called to schedule the repair and the first opening was about 3 weeks later, so I took it. They called 2 days later to say an earlier date opened up, and 5 days later, the entire process was complete. AND, because the repair took less time than estimated, it was about $150 cheaper than the original estimate. Don's operates at such a high level of customer care, I'll only go here for body work again, and I'll tell everyone that they should, too.read more
Elizabeth Prudhomme
Elizabeth Prudhomme
01:21 01 Jun 22
Don’s Autobody is amazing! My car looks brand new and they communicated with me through the whole process. ... Everything was done exactly when they said it would be and they were extremely polite and responsive. The rental car was waiting for me when I dropped my car off and I just handed them the key when I picked my car up- they coordinated everything. I could not be happier!!read more
Angie Wolfe
Angie Wolfe
19:32 12 May 22
They were awesome! So helpful and patient with my busy schedule. Communicated well, and completed the body work on my... Jeep much faster than I thought it would take. Also complimentary cleaned my whole car! 5 star company from my experienceread more
Catherine Lammert
Catherine Lammert
22:52 10 May 22
It was a great experience. We have used Don’s for 40 years. Always has been a positive experience!
Ryan Woodson
Ryan Woodson
14:23 22 Apr 22
Fantastic customer service. Excellent work. I highly recommend them for all your body work and more. Fast and friendly.
Barry Bayles
Barry Bayles
12:34 05 Apr 22
The quality of service from Don's Auto Body was excellent. I could not even tell where the damage had been previously... after their repair. They kept me up-to-date on the progress of my vehicle and even arranged for a rental when I needed it. Will definitely use them again.read more
Laura Rodgers
Laura Rodgers
19:19 18 Feb 22
I have used Don's Auto Body several times. Every time they have gone above and beyond. Their work is beautiful and they... keep me updated on everything. They make it easy for me to drop off and pick up my car. I felt like I was the most important customer that they had. Very professional and helpful. Explained everything that was going to be done. When my car was finished, it was absolutely beautiful and clean. Thank You so much Don's Auto Body!!! 😁👍read more
dan martens
dan martens
17:05 08 Oct 21
Great people to work with. They are professional and their communication is superb. Kristi was awesome.
Brit Trudo
Brit Trudo
02:23 19 Sep 21
Don’s did a great job on some minor body repairs this week. An easy process to get quote, work was done quickly &... looks great! Great staff to deal with they even stayed in office later on a Friday so I could have my car back for the weekend.read more
Philip Finck
Philip Finck
21:38 15 Sep 21
I like using hometown businesses and Don’s didn’t disappoint me. Great to work with, timely completion and very... reasonably priced. Nice bunch of people.read more
Carlyle Foley
Carlyle Foley
18:30 14 Sep 21
I recently was the victim of a rear end collision (hit and run) in the St. Louis area while going to a Cardinal... ballgame. The staff at Don’s reattached and secured my bumper so I could safely return home which is 100 miles away. Even though I just “walked in” and they knew they were not getting the repair job, they nevertheless helped a stranger get on the road and assisted in the reporting of the damages to my insurance carrier at no charge! They are clean cut and the real deal. I highly recommend you use them for your auto body repair needs.read more
tara jamison
tara jamison
22:34 19 Aug 21
Extremely professional I would highly recommend dons to anyone needing work done on their car! They were very... informative along the way and would let me know of anything needing my attention by calling or texting me to keep me updated! Super friendly and kind people work here, my car looks beautiful!read more
Gina Grady
Gina Grady
15:12 30 Jul 21
I can not say enough good things about this business! My vehicle suffered severe damage from baseball size hail. Every... single section had damage including the convertible top. I love my car and did not want it totaled. Also did not want to wait 6-9 months for repair here in Oklahoma. So, on advice from a family member, I made arrangements with insurance to take it to Don’s. Best move ever!! They made my car look brand new. My expectations were far exceeded. Not only did they make my car beautiful again, they kept me informed of every step, answered every question, and worked with both me and my insurance to achieve more than what I expected. If I ever need a body shop again, there will be no hesitation on making the long drive to Don’s!read more
Kev Milan
Kev Milan
03:14 28 Jul 21
The reviews speak for themselves. Scott and the ladies in the office have great customer service. Service was done in... timely manner and communication was perfect. Thanks again!read more
Emerge Fitness Training
Emerge Fitness Training
17:21 19 Jul 21
Wonderful communication. I got texts throughout the process notifying me of where my vehicle was in its repair. Car... looks perfect, as well.read more
Rita Frazier
Rita Frazier
23:20 01 Jul 21
Very friendly staff, outgoing, informative, they kept me abreast of each part of the process so I knew what was going... on with the car they finished within the two week timeframe they suggested it would take, reviewed the problem, explained the problems and make sure I was happy with the end result. Never felt any pressure when they offered to do some additional bodywork & everything went exactly as plannedread more
See Jane
See Jane
22:47 03 Jun 21
Don's has been taking care of our auto body & paint work for decades, now. They do excellent work and are worth the... wait, if needed, for an appointment.A newer thing is texting the progress of your auto in the repair process! It's calming to have those notifications and can even text back questions.My car returned in better condition than prior to the need for body work, a happy surprise.read more
Jessica Siemer
Jessica Siemer
13:54 21 May 21
Excellent customer service and very friendly. Coordinated rental vehicle to be picked up/dropped off at shop. Great... work on the vehicle. Definitely recommend.read more
Megan Lawhead
Megan Lawhead
13:34 19 May 21
This was the best experience I have ever had at a business!! I would recommend this body shop to everyone! Amazing... customer service, my car looks brand new again!! They update you every time they do anything to your vehicle. Super sweet, friendly, amazing working place!!!read more
SCOTT GRIFFITH
SCOTT GRIFFITH
22:36 21 Apr 21
Great staff and very professional work done on time and right on price quote. I would recommend anyone needing bodywork... to go to Don’s Auto Body!read more
Erica Gramann
Erica Gramann
21:35 15 Apr 21
I am very happy with the services provided by Dons auto body! From start to finish, everyone I dealt with went above... and beyond to make this a good experience and did great body work. I was at Dons following a car accident which is frustrating to start with but Robyn, Kristi, Dan and Scott were all amazing and did everything possible to make things easy on me and dealt with my insurance/car rental as much as they could so I had less on my plate. Robyn and Kristi were always available when I called and provided updates often. I usually have A LOT of questions but they patiently answered them all and made sure I was informed & knew what to expect. I hope to not need repairs on my car again but I would return to Don’s in the future and would recommend to family/friends.read more
Harsha Bangalore
Harsha Bangalore
03:25 12 Feb 21
In short - 'They listen to you and clearly understand your situation'It was quite a drive for me to get to this body... shop given I had to pass several well established chains and it was worth every bit.I had a minor accident for which I didn't want to go thru my insurance, I was able to make an appointment for the inspection and drop-off on the very same day. From the time I stepped into their office until the delivery of my car they were courteous with explaining the process, offering good pricing, arranging for a rental and getting the repairs completed ahead of schedule.They are very responsive to Text Messages which certainly makes it easier to communicate.I have had the same damage repaired on my car previously for a higher price, so I'm always happy when a family run business provides you with good service. I would highly recommend this place for any kind of auto repair consultation.read more
Kylie Nicole
Kylie Nicole
16:02 03 Feb 21
This was my first time ever having any kind of body work done and they did amazing!! I can honestly say that my car... looks better than it did when I bought It, and if I were ever to need anything like this done again I will definitely be back! Staff were amazing and kept me updated throughout this process. Definitely recommend these guys!read more
David Lunatto
David Lunatto
18:13 02 Oct 20
Can’t say enough about the friendly, courteous and professional people at Dons. They took an anxiety filled process... and put me at ease. The quality of the work is to a high standard. Will definitely recommend them and use them again for body repair needs. Edited: 10/2. After cleaning my car for the first time I noticed some minor paint imperfections I wasn't pleased with so I called Scott at Don's and he had me bring the car in. He apologized and promised to fix the issues until it met my standard. Just picked up my girl today and could not be more pleased. I can honestly say it looks better than it did when I bought it new. I will highly recommend them to anyone needing repair work. You can tell customer satisfaction is a high priority to them.read more
Beverly Landolt
Beverly Landolt
00:46 05 Jun 20
Top notch professionals. I was kept apprised of each step of the process through each department. I had nothing to do,... all of the details were managed by them. The bodywork and paint on my car were perfect. On top of all that, the people who work at Don’s are all friendly and professional.read more
Chris Sarandos
Chris Sarandos
23:17 20 May 20
Everything was top notch!! The customer service was great, they kept me informed throughout the whole process and they... made communication easy. The work they did for me was exceptional. I was really worried about the color matching but it ended up beingspot on. As far as value, I think their price was extremely reasonable which was of concern since it wasn't an insurance claim. I will bring my cars there in the future but hope I don't have to.read more
Erica Ellermann
Erica Ellermann
17:51 20 May 20
They did a good job on my car. They were very informative throughout the process. I would not hesitate to use them... again. Great Guys!read more
jamar brooks
jamar brooks
20:27 13 May 20
The work that I received today was Phenomenal, I was very pleased with my results and I would use them again . They... communicated everyday to let me know the progress. I appreciate themread more
Michael Maris
Michael Maris
18:13 05 May 20
I've know Adam for years, that's why we took our vehicle to Don's Auto Body to have accident repairs done on our F-150.... My wife and I are very happy with the repair done to our vehicle (even if the repair was not that large), they handled our vehicle with care and pride. I HIGHLY recommend Don's Auto Body to repair your individual vehicle(s).read more
Charlotte Woerheide
Charlotte Woerheide
20:42 09 Apr 20
I had a wonderful experience at Don’s Auto Body shop!!! The ladies in the office are wonderful about making things... easy and are very efficient, they kept me updated frequently about what was going on with my vehicle and giving me updates! Everyone there is very professional and nice! I would totally recommend to anyone I know to use this shop!!read more
Drew Montgomery
Drew Montgomery
04:39 21 Feb 20
My car looks better than it did when I got it with the new parts and all, they cleaned the inside as well as the... outside, along with taking care of the minor scratches, and they even shined my tires and more. I would highly recommend everyone use them when you need your car fixed and I will make sure to let everyone know when they need theirs. Very professional, straightforward, and all in all nice people to deal with.read more
Monique Wright
Monique Wright
23:28 08 Feb 20
I was told by a friend that this place did awesome work so when someone hit me I decided to give them a try. I am so... happy that I listened to my friend because Don’s Auto body did an amazing job on my car. It actually looks better than when I bought it brand new. Thank you very much for a job well done and I will always recommend my friends and family to youread more
Tiffany West
Tiffany West
17:39 31 Dec 19
Don’s did a great job on my vehicle. The customer text updates were amazing. I knew very step of the way where they... were in the process. The checkout process was smooth and they went over all repairs with me. Added bonus: the vacuumed the interior and washed the outside. 🙂read more
Chuck Pecher
Chuck Pecher
19:10 04 Apr 19
State Farm helped direct us to Don's. What a pleasant experience. They communicated through the entire process and even... did a few "extra" repairs reasonably. Best surprise finish was the Don's Auto Body car that was left on the dash! Great use of a promotional product!read more
Lashaunda Jackson
Lashaunda Jackson
00:36 06 Jun 17
Love every bit of my car when I got it back thanks Don
Next Reviews

The paint refinish was great and you couldn’t tell my vehicle had been wrecked, it looks great! I felt like I had just dropped off the car when it was time to pick it back up!

Linda S.,

I continue to go to Don’s Auto Body because they are family friendly, clean and super nice. I appreciate the fact that the shop calls to verify the time frame of the repairs and when bad weather may or may not slow them down.

John S.,

I am a repeat customer of Don’s Auto Body. The staff is friendly, the parts are new, the paint job done to my car was perfect and I got my car back faster then I expected!

Shirley R.,

I was recommended to Don’s Auto Body by my insurance company and couldn’t be happier. The repairs made to my car exceeded my expectations. I could tell they really took their time to make sure the repairs were perfect. Everyone there made me feel that they really cared about my car and wanted the best results for me. I will be returning to Don’s for all my future repair needs. Thank you for your hard work.

Cassie M.,

A friend first recommended this shop and I keep coming back. Most recently I was in an accident and they painted the panel above the newly installed one to make the new installation look seamless. Darren did a beautiful paint job and the repairs were done so well that it all looked like the original car. I receive the assurance that every time I come in the job will be done to their best ability. The repair time was beyond my expectations. I thought the job would take a couple of days, yet it was completed over night. Adam did a great job as always as well as John, very professional, friendly and efficient. I already have recommended this shop and will continue to do so.

Sara C.,

I chose Don’s Auto Body years ago because I heard that it is a great place to go. As an ex agent of State Farm I will give my recommendation to come here anytime!

Wayne H.,

The staff was very courteous and made a special effort to repair the car in three days. I really appreciated that. The delivery date was even faster than I anticipated.

Judith T.,

I have come to Don’s Auto Body for years and the shop has always done superior work. From the receptionist to the repair team, the staff was not only professional but extremely accommodating. They were very nice.

Margaret B.,