The Trusted Leader in Collision Repair
Voted #1 Collision Repair Center in St. Charles for 10 Years in a Row!With over 52 years of service in the same St. Charles location, and our new Cottleville location, we look forward to serving all your collision repair needs.Watch our video on the Don’s difference:
OUR SERVICES
- Late Model Collision Repair and Refinishing
- Advanced Vehicle Training
- Safe and Proper Repairs
- Streamlining the Repair Process
- Trust Empathy and Direction
- …and more!
What To Expect
When you are in a car accident, dealing with the repair process can be intimidating.
At Don's Auto Body we do everything we can to make the process as painless and easy as possible. If you are not sure what to expect, take a look at our Frequently Asked Questions.
Google Reviews
tara jamison
22:34 19 Aug 21
Extremely professional I would highly recommend dons to anyone needing work done on their car! They were very... informative along the way and would let me know of anything needing my attention by calling or texting me to keep me updated! Super friendly and kind people work here, my car looks beautiful!read more
Gina Grady
15:12 30 Jul 21
I can not say enough good things about this business! My vehicle suffered severe damage from baseball size hail. Every... single section had damage including the convertible top. I love my car and did not want it totaled. Also did not want to wait 6-9 months for repair here in Oklahoma. So, on advice from a family member, I made arrangements with insurance to take it to Don’s. Best move ever!! They made my car look brand new. My expectations were far exceeded. Not only did they make my car beautiful again, they kept me informed of every step, answered every question, and worked with both me and my insurance to achieve more than what I expected. If I ever need a body shop again, there will be no hesitation on making the long drive to Don’s!read more
Kev Milan
03:14 28 Jul 21
The reviews speak for themselves. Scott and the ladies in the office have great customer service. Service was done in... timely manner and communication was perfect. Thanks again!read more
Emerge Fitness Training
17:21 19 Jul 21
Wonderful communication. I got texts throughout the process notifying me of where my vehicle was in its repair. Car... looks perfect, as well.read more
Rita Frazier
23:20 01 Jul 21
Very friendly staff, outgoing, informative, they kept me abreast of each part of the process so I knew what was going... on with the car they finished within the two week timeframe they suggested it would take, reviewed the problem, explained the problems and make sure I was happy with the end result. Never felt any pressure when they offered to do some additional bodywork & everything went exactly as plannedread more
See Jane
22:47 03 Jun 21
Don's has been taking care of our auto body & paint work for decades, now. They do excellent work and are worth the... wait, if needed, for an appointment.A newer thing is texting the progress of your auto in the repair process! It's calming to have those notifications and can even text back questions.My car returned in better condition than prior to the need for body work, a happy surprise.read more
Jessica Siemer
13:54 21 May 21
Excellent customer service and very friendly. Coordinated rental vehicle to be picked up/dropped off at shop. Great... work on the vehicle. Definitely recommend.read more
Megan Lawhead
13:34 19 May 21
This was the best experience I have ever had at a business!! I would recommend this body shop to everyone! Amazing... customer service, my car looks brand new again!! They update you every time they do anything to your vehicle. Super sweet, friendly, amazing working place!!!read more
SCOTT GRIFFITH
22:36 21 Apr 21
Great staff and very professional work done on time and right on price quote. I would recommend anyone needing bodywork... to go to Don’s Auto Body!read more
Erica Gramann
21:35 15 Apr 21
I am very happy with the services provided by Dons auto body! From start to finish, everyone I dealt with went above... and beyond to make this a good experience and did great body work. I was at Dons following a car accident which is frustrating to start with but Robyn, Kristi, Dan and Scott were all amazing and did everything possible to make things easy on me and dealt with my insurance/car rental as much as they could so I had less on my plate. Robyn and Kristi were always available when I called and provided updates often. I usually have A LOT of questions but they patiently answered them all and made sure I was informed & knew what to expect. I hope to not need repairs on my car again but I would return to Don’s in the future and would recommend to family/friends.read more
Harsha Bangalore
03:25 12 Feb 21
In short - 'They listen to you and clearly understand your situation'It was quite a drive for me to get to this body... shop given I had to pass several well established chains and it was worth every bit.I had a minor accident for which I didn't want to go thru my insurance, I was able to make an appointment for the inspection and drop-off on the very same day. From the time I stepped into their office until the delivery of my car they were courteous with explaining the process, offering good pricing, arranging for a rental and getting the repairs completed ahead of schedule.They are very responsive to Text Messages which certainly makes it easier to communicate.I have had the same damage repaired on my car previously for a higher price, so I'm always happy when a family run business provides you with good service. I would highly recommend this place for any kind of auto repair consultation.read more
Kylie Nicole
16:02 03 Feb 21
This was my first time ever having any kind of body work done and they did amazing!! I can honestly say that my car... looks better than it did when I bought It, and if I were ever to need anything like this done again I will definitely be back! Staff were amazing and kept me updated throughout this process. Definitely recommend these guys!read more
Beverly Landolt
00:46 05 Jun 20
Top notch professionals. I was kept apprised of each step of the process through each department. I had nothing to do,... all of the details were managed by them. The bodywork and paint on my car were perfect. On top of all that, the people who work at Don’s are all friendly and professional.read more
Chris Sarandos
23:17 20 May 20
Everything was top notch!! The customer service was great, they kept me informed throughout the whole process and they... made communication easy. The work they did for me was exceptional. I was really worried about the color matching but it ended up beingspot on. As far as value, I think their price was extremely reasonable which was of concern since it wasn't an insurance claim. I will bring my cars there in the future but hope I don't have to.read more
Erica Ellermann
17:51 20 May 20
They did a good job on my car. They were very informative throughout the process. I would not hesitate to use them... again. Great Guys!read more
jamar brooks
20:27 13 May 20
The work that I received today was Phenomenal, I was very pleased with my results and I would use them again . They... communicated everyday to let me know the progress. I appreciate themread more
Michael Maris
18:13 05 May 20
I've know Adam for years, that's why we took our vehicle to Don's Auto Body to have accident repairs done on our F-150.... My wife and I are very happy with the repair done to our vehicle (even if the repair was not that large), they handled our vehicle with care and pride. I HIGHLY recommend Don's Auto Body to repair your individual vehicle(s).read more
Charlotte Woerheide
20:42 09 Apr 20
I had a wonderful experience at Don’s Auto Body shop!!! The ladies in the office are wonderful about making things... easy and are very efficient, they kept me updated frequently about what was going on with my vehicle and giving me updates! Everyone there is very professional and nice! I would totally recommend to anyone I know to use this shop!!read more
Drew Montgomery
04:39 21 Feb 20
My car looks better than it did when I got it with the new parts and all, they cleaned the inside as well as the... outside, along with taking care of the minor scratches, and they even shined my tires and more. I would highly recommend everyone use them when you need your car fixed and I will make sure to let everyone know when they need theirs. Very professional, straightforward, and all in all nice people to deal with.read more
Monique Wright
23:28 08 Feb 20
I was told by a friend that this place did awesome work so when someone hit me I decided to give them a try. I am so... happy that I listened to my friend because Don’s Auto body did an amazing job on my car. It actually looks better than when I bought it brand new. Thank you very much for a job well done and I will always recommend my friends and family to youread more
Tiffany West
17:39 31 Dec 19
Don’s did a great job on my vehicle. The customer text updates were amazing. I knew very step of the way where they... were in the process. The checkout process was smooth and they went over all repairs with me. Added bonus: the vacuumed the interior and washed the outside. 🙂read more
Chuck Pecher
19:10 04 Apr 19
State Farm helped direct us to Don's. What a pleasant experience. They communicated through the entire process and even... did a few "extra" repairs reasonably. Best surprise finish was the Don's Auto Body car that was left on the dash! Great use of a promotional product!read more
